The role at a glance
- Begins after the person who made the Will has died
- You look after assets for others, never for yourself
- Trustees decide together
- You can, and should, take professional advice
- Expenses are paid by the trust
- You can say no, ideally now
Why you've been chosen
People don't pick trustees at random. They choose someone who is sensible, fair, and who they trust to do the right thing when they are no longer around to check. If your name is in someone's Will as a trustee, that is what they think of you.
Nothing changes for you today. The role only begins after the person who made the Will has died, and sometimes not even then: some trusts only come into play in certain circumstances.
What a trust is, in plain English
A trust is an arrangement where one group of people (the trustees) look after money or property for the benefit of another group (the beneficiaries), following the rules set out in the Will.
The trustees are the legal owners of the trust assets, but they cannot use them for themselves. Their job is to look after those assets for the beneficiaries. Think of it as being handed the keys to someone else's house: you are in charge of it, but it is not yours.
The two roles are often held by the same people, but they are different jobs. Executors wind up the estate: they gather everything in, pay the bills and tax, and distribute what is left. That usually takes six to twelve months. Trustees pick up whatever the Will places in trust and look after it for as long as the trust lasts, which can be many years.
What a trustee actually does
The specifics depend on the type of trust, but the core of the role looks like this:
- Read and follow the Will. The trust's rules are in the Will. That is your rulebook, and if in doubt, it is the first place to look.
- Take control of the trust assets. That might mean opening a trust bank account, holding investments in the trustees' names, or being registered on the title of a property.
- Keep trust money separate. Never mix it with your own money, even briefly.
- Invest sensibly. Where there is money to invest, you must take proper advice and make sure investments are suitable and spread appropriately. You don't need to be an investment expert. You need to use one.
- Make decisions together. Unless the Will says otherwise, trustees must act unanimously. One trustee cannot go off on their own.
- Be fair to everyone. Where some beneficiaries benefit now and others later, you must balance their interests, not favour one group.
- Keep records. A simple record of what came in, what went out, and why decisions were made goes a very long way.
- Deal with the paperwork. Some trusts must be registered with HMRC, and some need tax returns. This is usually handled with an accountant.
- Pay out when the time comes. When the trust's purpose is fulfilled, for example a child reaching the right age, you hand the assets over and the trust comes to an end.
Trustees' duties come from the Will itself and from trust law, including the Trustee Act 2000, which sets out the duty of care trustees owe when investing and managing trust assets.
The things people worry about
"What if I get something wrong?"
Trustees can be held personally responsible if they act carelessly or break the trust's rules, and it is right to take the role seriously. But trustees who act honestly, follow the Will, take advice where they need it and keep sensible records are very well protected in practice. Most problems arise from people acting alone, mixing money, or not asking for help.
"I'm not a financial person."
You don't need to be. Trustees are allowed, and expected, to use professionals: an investment adviser, an accountant, a solicitor or estate planner. The skills that matter most are fairness, common sense and good communication.
"Will this cost me money?"
No. Reasonable expenses you incur as a trustee can be paid from the trust, as can the cost of professional advice. Family and friend trustees aren't usually paid for their time, but they should never be out of pocket.
"How long would it go on for?"
It depends on the trust. A trust for young children might run until the youngest reaches 25. A life interest trust lasts for the surviving partner's lifetime. Some discretionary trusts run for much longer. It is a fair question to ask the person who chose you.
Can I say no?
Yes. If you have not yet started acting as a trustee, you can decline the role. Once you have accepted and started acting, stepping down is still possible, but it usually needs a formal deed, and enough trustees must remain to carry on.
So if you have any doubts, the best time to raise them is now, with the person who made the Will. They would much rather know today, while they can choose someone else, than leave a trust without the right people in place.
Five conversations worth having now
If you are happy to take the role on, a few gentle conversations now will make an enormous difference later.
- What the trust is for. Who it is meant to help, and what they would want the money used for. Ask whether there is a letter of wishes and whether you can see it.
- Who the other trustees are. You will be making decisions together, possibly for years. It helps to know them and to get on.
- Who the beneficiaries are. Especially where there are children, a surviving partner and children from an earlier relationship, or someone vulnerable.
- Where the paperwork is. Who holds the original Will and where key financial documents are kept. If the Will is held with us, that part is taken care of.
- Who they would want you to turn to for help. Their estate planner, accountant or financial adviser, if they have one.
A note on privacy: we cannot share the contents of anyone's Will with you while they are alive without their permission, so questions about their wishes are best asked of them directly.
If the time comes
You would not be starting from a blank page. Typically, the executors finish dealing with the estate first. The trust assets are then passed to the trustees, who meet (in person or online), agree how they will work together, open the accounts they need, take advice on investments and any registration or tax requirements, and set up a simple way of keeping records. After that, the role is often a case of steady oversight, regular check-ins and thoughtful decisions when a beneficiary needs something.
Who have you trusted?
Being asked to be a trustee often prompts the obvious next question: who would look after things for your family, and does your own Will still say what you want it to? Plans drift. A Will made before children, before a new relationship or before a house move may not do what you think it does.
Our free Family Risk Review takes about ten minutes and shows you where your own planning stands. And if you just have a question about your role as trustee, you are very welcome to get in touch. No obligation, no pressure.
Call 01932 627982 or email hello@prime-wills.co.uk
Prime Wills & Estate Planning does not provide tax or investment advice. Trustees should take advice from a suitably qualified professional where needed.
The information in our guides is provided for general information only and is not a substitute for advice based on your individual circumstances. It reflects the law in England and Wales.
Wills, trusts, inheritance tax, Lasting Powers of Attorney and estate planning can be complex, and the right approach will depend on your family, finances, assets and wishes. Laws, tax rules, allowances and guidance can also change over time.
You should not act, or decide not to act, solely on the basis of the information in these guides. Where appropriate, you should obtain personalised legal, financial or tax advice before making any decisions.
Reading a guide or completing the Family Risk Review does not create a client relationship with Prime Wills & Estate Planning.